How can I resolve QB Error 15102 when updating payroll?

[perrywarren147]

I’m encountering QB Error 15102 when trying to download payroll updates. The error message says that the update cannot be completed. How can I resolve this issue?

[markgormley764]

Hi , @perrywarren147 

QuickBooks Error 15102 typically occurs due to internet connectivity issues or QuickBooks not having sufficient permissions. First, ensure your internet connection is stable. Then, run QuickBooks as an administrator by right-clicking the QuickBooks icon and selecting ‘Run as administrator.’ Also, disable any antivirus software temporarily to check if it’s causing interference. If the problem persists, try repairing QuickBooks by going to ‘Control Panel,’ selecting ‘Programs and Features,’ and choosing ‘Repair’ for QuickBooks.