How to fix QuickBooks Error 12XXX (Payroll Update Errors)

[Linda565]

I'm encountering issues with QuickBooks 12xxx series errors (like 12002, 12007, 12031, etc.) while trying to update QuickBooks Desktop and download payroll updates. These errors seem to be related to connectivity issues, but I can't pinpoint the exact cause.

So far, I've tried checking my internet connection, verifying my Internet Explorer settings, and adjusting my firewall and antivirus settings, but the errors persist. I've also ensured that my SSL settings are correct and that my system's date and time are accurate.

Has anyone else faced these issues? Are there any additional steps or settings I might be overlooking? Your advice or solutions would be greatly appreciated!

[BobbyTaylor576]

Hi @Linda565 

QuickBooks Error 12XXX series usually indicates issues with updating QuickBooks Desktop. Common causes include internet connectivity problems, incorrect date and time settings, and firewall interference. To fix these errors, ensure your internet connection is stable, adjust your system's date/time, and configure firewall settings to allow QuickBooks updates.