How to fix QuickBooks Error PS038 - Payroll Error

JeffreyReid578
New Contributor

Why am I encountering QuickBooks Error PS038 while trying to update payroll? What steps can I take to resolve this error and ensure my payroll updates successfully?

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CharlesScott587
New Contributor

Hi @JeffreyReid578 

QuickBooks Error PS038 occurs when payroll updates get stuck due to issues with payroll data verification. It often appears when trying to send or receive payroll data. To resolve it, verify payroll information, update QuickBooks to the latest version, and ensure there are no pending paychecks in the "Send Payroll Data" window.

QB support.png

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CharlesScott587
New Contributor

Hi @JeffreyReid578 

QuickBooks Error PS038 occurs when payroll updates get stuck due to issues with payroll data verification. It often appears when trying to send or receive payroll data. To resolve it, verify payroll information, update QuickBooks to the latest version, and ensure there are no pending paychecks in the "Send Payroll Data" window.

QB support.png