How to troubleshoot QuickBooks not responding issue efficiently?

[Mabel_Saddler04]

I’m having trouble with QuickBooks not responding when I try to open or use it. The program seems to freeze or become unresponsive. What should I do to fix this issue?

[markgormley764]

Hi , @Mabel_Saddler04 

Ensure QuickBooks is updated to the latest version. Try running QuickBooks in Administrator mode. If it still doesn’t respond, reboot your computer in safe mode and open QuickBooks. You can also rename the QBWUSER.ini file to reset the settings. If the problem persists, try running the QuickBooks Install Diagnostic Tool or repairing your QuickBooks installation through the Control Panel.