Training Tip - Using Technician Memos to Select the Right Technician

[CWilkins]

Time for another training tip! This one goes out to the dispatchers! There are a few great ways in ServiceTitan to make sure you are selecting the right technician for the right job. Today we talk about using technician memos creatively to ensure the right technician is chosen every time. Watch the video to learn more! Comment below with any suggestions or questions!

[Zakw]

I am so happy that my topic inspired you! Awesome

[JessicaSmith]

Love this. These tips are so helpful! @knorris this will help when we have our new CSR!

[RandiThompson]

We have the city where the tech lives in each of their memos as a quick look for the dispatcher when they are moving calls around to try to get them close to home at the end of the day! 

[sambott1]

These memos are not seen by customers, correct?

[JessicaSmith]

@sambott1 that is correct

[sambott1]

great, thank you!

[SarahFritz]

Its the little things!! This is awesome!! 

[RebeccaSantiago]

Great tip!