Turn Your Call Center into a Profit Center

[asnow]

Hey friends!

Last week I had the opportunity to share some ideas about how to create a successful call center, and make your call center a profit center! We have the recording available now! 

Please reach out in the group if you have any questions about the content discussed! Thanks!

[Jessica4]

Do you have an example of a playbook template? Also how to run some of the reports you mentioned on the webinar. 

[asnow]

Hi Jessica, I have several examples of playbooks, all from different contractors, and I'm not able to share them. However, I'm working with the marketing team to put a template together for companies to use to help them create their playbook. Hoping it's complete in the next couple of weeks!

[asnow]

AND - we will be sharing some videos to walk you through those reports. 

[JessicaSmith]

@asnow yessss Playbook template!! @knorris 

[knorris]

@JessicaSmith I know!! I saw this on Facebook! So exciting! I can't wait to compare the one I am building to this template and have a SUPER playbook! ♥️

[brandy_a]

Following...

@MicheleB This may be helpful for you!