Posts

Toolbox for the Trades - Inventory

Has anyone had a chance to listen to our very own @Jeremy_Wick 's interview on Toolbox for the Trades? I have been catching up on podcasts this week. If you have not had a chance, I will drop the link below. Jeremy is a whiz when it comes to inventor...

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KhianaKlatt by Valued Contributor II
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Estimate/Proposal Templates

Hi Everyone. Just looking to get some input from everyone else on how they are currently using proposal/estimate templates. Due to being a multi-trade company we offer so many different options for our customers. We are currently not using a price bo...

Spring 2024 goals 🙌

As we enter the month of March, how has everyone's 2024 been so far? What goals do you and your company have for spring? What goals have you already achieved this year? How do you keep track of your goals - KPIs, checklists, an app, a board in your o...

KhianaKlatt by Valued Contributor II
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Hiring employees from other countries 🌍

I am curious if any of your companies offer positions to immigrants coming into Canada? From my understanding, for an immigrant to obtain a work permit, they require their job to sponsor them. Do any of you have experience with this at your company? ...

KhianaKlatt by Valued Contributor II
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*67 incoming calls not connecting

Hello Canadians! You may have heard some chatter in other groups or on social media that when clients try to call in using *67 in Canada (to block their number), they are unable to reach us. Our office manager reached out to ST support regarding this...

KhianaKlatt by Valued Contributor II
  • 1140 Views
  • 7 replies
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Pantheon 2024!!

Last week registration opened for Pantheon 2024! It was announced that it will return to Orlando Florida, at the World Marriott Resort. I will be attending for my very first time and I am so pumped to be there! I cannot wait to meet y'all! If you wil...

KhianaKlatt by Valued Contributor II
  • 2117 Views
  • 6 replies
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Greener Home Grant changes! Feb 2024

I work for a HVAC company and we complete a lot of Greener Home Grant installations. First, there was an announcement that the grant would be ending at the end of Feb. Then we were told that the grant was currently on pause. Yesterday afternoon we we...

KhianaKlatt by Valued Contributor II
  • 340 Views
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Resolved! Non-Managed Techs and ST Mobile

Hi Everyone, We are currently rolling out non-managed technicians on the ST Mobile App. I am curious to see how others are using this feature, being that they cannot complete a job without a managed tech assigned to the job. Is there a work around ? ...

PRO tip - follow ups

PRO tip I've discovered as a Customer Service Representative - if you want to successfully reach your follow ups (recurring services are due or unsold estimates you'd like to close) you have a higher success rate on inclement weather days. More peopl...

KhianaKlatt by Valued Contributor II
  • 349 Views
  • 0 replies
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What ST features are you proficient in?

Hey there! What features of ST are you proficient in? Please comment and share below what your skills are/what role you are in! We aren't bragging or anything (unless you want to then I won't stop you haha). But this can help other users in the group...

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KhianaKlatt by Valued Contributor II
  • 1237 Views
  • 7 replies
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