Support tab in Community

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Is it just me, when I click on the Support tab on the top of Community its empty, I cant see my support cases or start one?? 

Randi Thompson
Bill Joplin's Air Conditioning & Heating
1 ACCEPTED SOLUTION

@RandiThompson I will DM you so we can figure out why this is happening! 

@JessicaSmith thanks so much for bringing this to our attention!

View solution in original post

5 REPLIES 5

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

JessicaSmith_0-1677098753421.png

It's just you. Try clearing your cache?


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I did ☹️

Screenshot 2023-02-22 144805.png

Randi Thompson
Bill Joplin's Air Conditioning & Heating

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

@e_dunn can you help?


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

@RandiThompson I will DM you so we can figure out why this is happening! 

@JessicaSmith thanks so much for bringing this to our attention!

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

@CassandraDMC you rock!!!!! Thank you!

Randi Thompson
Bill Joplin's Air Conditioning & Heating