Posts

ServiceTitan Community Guidelines

Welcome to the ServiceTitan Community! At ServiceTitan, we judge our success by one metric: the success of our customers. Customer success drives every feature we create, every advancement we bring to the industry, every best practice we champion thr...

e_dunn by Community Manager
  • 2831 Views
  • 4 replies
  • 0 kudos

Community Question: Support Cases

How often are the support cases on Community updated? I've opened two cases by email this week and neither of them appear in the log here- my most recently created case here on Community is 13 days old.

JessicaSmith by ServiceTitan Certified Administrator
  • 1098 Views
  • 7 replies
  • 1 kudos

Resolved! DUPLICATE IDEA TOPICS

Does anyone monitor the ideas? Many are of similar theme. Example: I see MANY suggestions for ability to INVOICE: header should be on every page, ability to modify header/footer, ability to add logos, personalize, appearance, etc. Many should be merg...

Recent ideas seem to be missing?

I tried to search for an idea from yesterday by Idea ID (COMMUNITY-I-1868) and it wasn't found. So I sorted ideas by recent and the most recent idea was 3 days old (COMMUNITY-I-1837). I tried clearing my cache and logging out of community and back in...

JessicaSmith by ServiceTitan Certified Administrator
  • 1672 Views
  • 9 replies
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Let's Discuss ST Community Groups

Alright, Alright, Alright! Community has launched Groups now, So what's your take? Give me the deets!How are you using Groups?Any Favorite Groups so far?What Groups would you like to have and want to join?Any Pro's & or Con'sDoes anyone have "Groups"...

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tsjobeck
by ServiceTitan Certified Administrator
  • 790 Views
  • 3 replies
  • 1 kudos

Academy Courses

Hi, is there a way to create my own "Role" courses? I love the onboarding set that ST created, but I'd like ones like for Membership coordinator and then I pick all the courses related to memberships or for Inside Sales/Lead Coordinator about financi...

mquigley by ServiceTitan Certified Administrator
  • 793 Views
  • 2 replies
  • 0 kudos

Appreciation Post

It's been great reading everyone's posts. Everyone's so creative whether they are posting their ideas or tips n tricks content. Thank you for letting me a part of the Community!

mquigley by ServiceTitan Certified Administrator
  • 567 Views
  • 1 replies
  • 2 kudos