The "QuickBooks subscription expired" error typically occurs when the software cannot verify your subscription status. Here are the steps to resolve it:
Check Subscription Status:
- Log in to your QuickBooks account online.
- Go to the "Billing & Subscription" section to verify if your subscription is active.
- If expired, renew your subscription and update your payment details.
Update QuickBooks:
- Open QuickBooks and go to Help > Update QuickBooks Desktop.
- Select Update Now and click Get Updates.
- After updating, restart QuickBooks to see if the issue persists.
Revalidate Your Subscription:
- Close QuickBooks and reopen it while holding the Ctrl key to prevent it from auto-loading the company file.
- Go to Help > Manage My License > Sync License Data Online.
Check Internet Connection:
- Ensure you have a stable internet connection as QuickBooks needs to connect to verify the subscription.
- If the connection is stable and the error persists, try restarting your router.
Reinstall QuickBooks:
- If all else fails, consider reinstalling QuickBooks using the Clean Install Tool. This can help resolve any underlying issues with the software.