How to fix QuickBooks subscription expired error after update?

JonathanPerez25
New Contributor

The "QuickBooks subscription expired" error typically occurs when the software cannot verify your subscription status. Here are the steps to resolve it:

  1. Check Subscription Status:

    • Log in to your QuickBooks account online.
    • Go to the "Billing & Subscription" section to verify if your subscription is active.
    • If expired, renew your subscription and update your payment details.
  2. Update QuickBooks:

    • Open QuickBooks and go to Help > Update QuickBooks Desktop.
    • Select Update Now and click Get Updates.
    • After updating, restart QuickBooks to see if the issue persists.
  3. Revalidate Your Subscription:

    • Close QuickBooks and reopen it while holding the Ctrl key to prevent it from auto-loading the company file.
    • Go to Help > Manage My License > Sync License Data Online.
  4. Check Internet Connection:

    • Ensure you have a stable internet connection as QuickBooks needs to connect to verify the subscription.
    • If the connection is stable and the error persists, try restarting your router.
  5. Reinstall QuickBooks:

    • If all else fails, consider reinstalling QuickBooks using the Clean Install Tool. This can help resolve any underlying issues with the software.

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