Troubleshooting Solutions:
QuickBooks Error H202 occurs when QuickBooks is unable to establish a connection with the server while in multi-user mode. This error typically means that the multi-user setup is blocked, preventing other users from accessing company files. Here are some steps to resolve this issue:
Verify Network Connectivity:
- Ensure that your network is functioning correctly. Check the network connections and make sure that the QuickBooks server is turned on and accessible. Use the ping command to test the server's connectivity from the workstation.
Use the QuickBooks File Doctor Tool:
- Download and run the QuickBooks File Doctor tool. This tool can automatically diagnose and repair network issues, making it a useful first step in troubleshooting multi-user problems.
Check QuickBooks Services:
- Ensure that QuickBooksDBXX and QBCFMonitorService are running on the server. To check these services, open the "Run" window (press Windows + R), type services.msc, and press Enter. Locate these services and ensure they are set to "Automatic" and are running.
Configure Firewall Settings:
- Your firewall might be blocking access to QuickBooks. Ensure that the firewall allows QuickBooks through its ports. The default ports for QuickBooks Desktop vary by year, so refer to the official QuickBooks website for the specific ports your version requires.
Create a New Folder for the Company File:
- Create a new folder on the server, share it, and set Windows permissions to allow access. Copy the QuickBooks company file (.qbw) to this new folder and try opening it again.
Verify Hosting Settings:
- On each workstation, open QuickBooks and go to File > Utilities. Ensure that "Host Multi-User Access" is selected. If you see "Stop Hosting Multi-User Access," then the hosting is already set up correctly on that workstation.
If the problem persists after trying these solutions, it may be beneficial to contact QuickBooks Support for further assistance, as there may be a more complex network issue at play.
