'Access Settings' Permission on employee accounts is too relaxed

Emily-Ramirez
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hi there! I recently posted an Idea in the community, and also wanted to try to get a little more traction on it by posting a discussion here!

Did you know that if an employee user has the 'Access Settings' permission, that they have access to edit several sensitive areas of ServiceTitan since there are not additional permission locks? This is a major red flag as there are several users who do need access to settings, but also shouldn't just have free range to other settings.

Vote for the idea here so we can try to get some resources to build out permissions for each setting individually so that we can protect our configurations. 

Thank you for your time!

2 REPLIES 2

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Love this idea Emily!!! Great catch.


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

wch_alex
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Up Voted!