Non-Job appointments

pawelbankowski
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Is there a way to add non-job appointments to the projects page such as scheduled inspections without booking it as a job with a managed tech?

2 ACCEPTED SOLUTIONS

baraica
Former Titan

Hi there! There is no way around this- you must book a job with an active technician on it. 

Engagement Manager
ServiceTitan Community Team

View solution in original post

Ekteag
New Contributor II

Hi, we use the Event feature. Most of our guys who don't bill for their services use that feature. We use it on the Dispatch board. 

View solution in original post

4 REPLIES 4

Ekteag
New Contributor II

Hi, we use the Event feature. Most of our guys who don't bill for their services use that feature. We use it on the Dispatch board. 

pawelbankowski
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Thanks for the reply, does the event feature show up on the project's page or get linked to a customer location? or it can only be seen on the dispatch board?

For us, it is only seen on the Dispatch Board. We use it all day long for notes, reminders, misc info to share.

baraica
Former Titan

Hi there! There is no way around this- you must book a job with an active technician on it. 

Engagement Manager
ServiceTitan Community Team