REACTIVATING A CUSTOMER

michaelburns
New Contributor III

How can I reactivate a deactivated customer?

 

1 ACCEPTED SOLUTION

baraica
Former Titan

Hello Michael, to reactivate a deactivated customer, you want to go to the search profile and look for the customer. Make sure the check box for Inactive is on. 

pls.png

Once you've found the customer profile, click into their edit pencil and scroll to the bottom of the page and you will see an Activate button. 

Engagement Manager
ServiceTitan Community Team

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1 REPLY 1

baraica
Former Titan

Hello Michael, to reactivate a deactivated customer, you want to go to the search profile and look for the customer. Make sure the check box for Inactive is on. 

pls.png

Once you've found the customer profile, click into their edit pencil and scroll to the bottom of the page and you will see an Activate button. 

Engagement Manager
ServiceTitan Community Team