Change Color of Call Bubbles

AndreaF1
New Contributor

Has Service Titan thought of adding a feature where you can change the color of the call bubbles? We have multiple queues, and often a call will sit unanswered but it is for another department. It would be a huge help if we were able to have different calls for the different queues / phone numbers the customers called in. 

1 ACCEPTED SOLUTION

hannahpope
New Contributor II

Probably not a bad idea to put that in as an idea within the community. 

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6 REPLIES 6

hannahpope
New Contributor II

Probably not a bad idea to put that in as an idea within the community. 

Miranda
Valued Contributor

That's a good idea! If it's not in ideas, you should add it and I would definitely vote for it! 😊

BayleeR
Contributor III

Please share if you post this idea! Id be glad to vote it up! 🙂

 

asnow
Valued Contributor

Love this idea Andrea! Thanks for being on the call today!

mirdesch
Contributor

Yes! So it would be nice to if it could be colour coded by person as well, so I can see when @KhianaKlatt has taken the call and if there are any waiting that I can jump on as well. 

ooh yes, great additional idea!!

Khiana Klatt
CSR ServicePlus Heating and Cooling