Job Summary Field

[asnow]

Whew! I made the cut for our Favorite Things - 12 Days of Titans!  Of course I had to highlight the job summary field. It's my favorite thing to help CSRs remember the right questions to ask! 

https://community.servicetitan.com/t5/Blog/My-Favorite-Thing-About-ServiceTitan-Day-11-Job-booking-s...

Is anyone else with me on this? What's your favorite thing?

[kelly7]

I like to ask when was the filter changed last, if they are a new. customer i will ask when the last time they had a tune up on their equipment