Posts

QUICK SURVEY FOR DISPATCHERS ✨

Hello friends! Hope everyone had a great Easter! Today, we are launching a brand new study to help us improve Dispatch, and we would love your input. If you are a Dispatcher and your daily duties involve dispatching, please participate by taking this...

BrittanyB
by Contributor III
  • 619 Views
  • 2 replies
  • 6 kudos

Resolved! Gaining confidence as a CSR

Hello! My name is Kimberly and I have been working for Bowman's Plumbing, Heating and Air Conditioning for the past 4 months. I've been trying to gain more confidence when I answer phone calls but I still seem to be very hesitant when speaking with c...

kwinfrey by New Contributor II
  • 950 Views
  • 7 replies
  • 4 kudos

600 members!

WOW!! We made it to 600 group members! Thank you all for being here and being part of this group. You are each a valuable member and we appreciate your support and engagement! What has been the best part of being in the group? And what would you like...

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asnow
by Valued Contributor II
  • 546 Views
  • 2 replies
  • 8 kudos

Custom fields

What are some of your favorite custom fields that you require for scheduling?

dmbueno by ServiceTitan Certified Administrator
  • 998 Views
  • 7 replies
  • 4 kudos

Important Announcement: Webinar and 'Lunch and Learn' next week!

Hey friends, Next week is a big week! On Thursday, Brittany and I will be teaching a Back to Basics webinar focused on how to improve the performance of the Call Experience. It will be focused on CSRs, dispatching, and sharing strategies and tools to...

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asnow
by Valued Contributor II
  • 880 Views
  • 4 replies
  • 3 kudos

New to ST

Hello Everyone. My Company is in the infant stage of ST and I will have LOTS of questions and getting help through you all.How do you book multiple jobs on one call without having to make a new invoice. Thank in advance

BerniceM by New Contributor II
  • 454 Views
  • 2 replies
  • 0 kudos