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mtrobert by ServiceTitan Certified Administrator
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Dear valued member, Welcome to Chimney Chat, a group dedicated to discussing all things related to chimneys and fireplaces. We are thrilled to have you join us and look forward to engaging with you on all things chimney related. As a member of our gr...

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mtrobert by ServiceTitan Certified Administrator
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How was your weekend?

How was your weekend? Did you do anything fun? Let's hear about it and see some pics. My husband and I were celebrating our 24th wedding anniversary. We went to Cedar Cove, a large cat sanctuary. It was my first time seeing a lion with an actual mane...



What is the feature you are most excited about for the new release? I am hearing from my clients they are most excited about being able to change the estimate expiration date. What is yours?

EMOJIS!!!!!! 😁😍🀣

My whole ST life has changed!!! I learned that you can use EMOJIS in tags, and tried it in Chats and I'm not sure how I never knew this, but WHOA!!! This has made my day - who knew? Thank you, Lady Titans Lounge session today for that tidbit!

barbaral by New Contributor III
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Customers not confirming appts until the last minute

This is not really specific to the Chimney Industry or ST, in particular. Sometimes, customers will just not confirm no matter how many times we send out advanced Booking Confirmations (whether automated or customized text and/or email and or voicema...

barbaral by New Contributor III
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What are you weekend plans?

I know it is only Thursday but is everyone doing this weekend? My favorite weekends include going to the dog park, long naps and Netflix. This weekend I am taking my teenage daughter to the airport. She is headed to Costa Rica on a mission trip.