Hi there, we can't seem to pass the Latency test for Phones Pro. Everything's passed (Bandwidth, VoIP MOS, SIP ALG, Firewall Ports) except that one. Our business is located in the Philippines. We've tried everything, maximizing the network we're gett...
We are new to Phones Pro and have been experiencing nonstop issues with calls not ringing all the way through to our call center. Luckily we are still using a third party software to manage our marketing tracking numbers and thats how we've been able...
Leading contractors are heading to Salt Lake City, July 17-18 to discover how to make the most of the Pro Products they invest in at Toolbox Live - Powering up with Pro.Here are 5 reasons you don't want to miss out:#1- Learn from top-ranked ServiceTi...
We are bringing out our Pro Product Managers (the ones who make the product) and industry greats to teach YOU all each Pro Product at our HQ in Salt Lake!You will learn best practices on how to use each Pro ProductYou will have 1:1 time with the pers...
We seem to have constant issues with Phones Pro/Dial pad. Most recently it has now decided to put our agents on "Busy" which is not even an option in our drop down when logging out, after we make a phone call. We will be on "available," and make a ca...
Hoping to get some feed back on Phone Pro. Pro's and Con's please!!
In the coming weeks, Dialpad, the partner for Phones Pro, will be rolling out additional security and performance improvements. In most cases, this change will be completely transparent to most users. In some uncommon configurations on networks with ...
Hey everyone, I am writing this to hopefully get some help and shine a light on the issues I have been having with the embedded dialer. Look forward to hearing some feed back and to see if any others are running in to the same obstacles I am.Constant...
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5334This is an idea to add a preview time before the system auto starts dialing out. I know there is a wrap up time after the call is done but it doesn't let you see anything about the next c...
We have issues with a lot of our numbers showing as SPAM when calling customers. I have found the article from 2022 in the community base and the blue collar nerd video as well. It says outdated though. I wanted to confirm if this is still the most e...
