Summer can be a massively busy time for contractors — you might not even reach the end of this blog without the phone ringing, a new fire needing to be put out, or something coming up that needs your immediate attention! (You might already be in this...
I can easily pass the net work test being on the west coast in the US, but one of my dispatchers who works from Mexico, cannot seem to pass "SIP ALG" and "VOIP MOS" tests when running the PhonesPro network test to verify compatibility. I contacted th...
Memorial Day PromoDid you know that ServiceTitan is helping you turn up the heat this summer with a special gift for Memorial Day? Titans that upgrade to a new Pro Product will be sent a Big Green Egg grill and smoker! This smoking hot prize could be...
Hello! The Product Marketing team is doing some research on your perception of PRO PRODUCTS branding. If you use any Pro Product, or have subscribed in the past, you are welcome to participate. This survey should take less than 3 minutes to complete....
Anybody with Phones Pro that got the recommended phones found a solution for how lightweight they are? They move around every time you touch them, answer them, and hang them up. What solutions did you find?
Does anyone know what type of phones pro account would be best for sales representatives? We are not sure whether it would be technician, standard, or advanced seat.
I know I can mass message the techs from the dispatch board. But they get it as individual messages, they don't get it as a group message. Sometimes I need the group messaging because we are sharing new tips or tricks that come up. Is group messaging...
Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2130The current voicemail drop in PhonesPro is a joke. You have to wait for the phone call to ring, listen to the customers voicemail and then you can dr...
Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2129It would be nice when listening to a call recording if you could visual see the audio of when someone is talking and when someone is not. Oftentimes,...
Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2128We use PhonesPro (Dialpad) and while Call transcription was one of the big selling points of the integration, it is a real pain to have to leave Serv...
