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AR Management Invoice Export Status Options

We would like to be able to send out Batched, Posted & Exported invoices to customers. Our customers have requested that we send all open invoices instead of just past due invoices. To make this possible there needs to be an option added which allows...

AR Aging - AR Transactions by Customer - with detail?

Hello,I am wondering if there is an AR aging report that shows the detail of what each customers balance contains.What I need: I need an AR Aging report to show me at 12/31/2023 each customers balance with detail of each invoice per customer (invoice...

Linslars by New Contributor
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  • 2 replies
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Lowering AR

Hi everyone, We're looking to implement a new workflow in our office to help reduce our AR. Our policy is that every customer needs a credit card on file, regardless if they want to pay by cash or check at the time of service, but some employees are ...

msjewell23 by New Contributor III
  • 304 Views
  • 2 replies
  • 0 kudos

Payment Term Field on Accounts Receivable Report

I'd love to see Accounts Receivable aging reports include a column showing the customer's payment terms. I follow up on outstanding A/R based on how "overdue" customer payment is-- so a "net 30" customer shouldn't be bothered until the 31 day mark, b...

jbetters by New Contributor
  • 580 Views
  • 2 replies
  • 0 kudos

Do Not Service feature

We had created a tag for "Do Not Service" prior to the button the customer account being available. I have gone through and verified all accounts that had the tag now have the button clicked. While I was doing that, I found a number of accounts still...

seemore by New Contributor III
  • 658 Views
  • 0 replies
  • 0 kudos

Follow Up for AR Management

Please vote for this idea if you like and would find it useful! https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-6550Open Balances and AR management are an important "follow up" workflow, but there is no dedicated place to make notes, have ...

jbulman by New Contributor III
  • 700 Views
  • 0 replies
  • 2 kudos

"Pull" invoices from Quick Books for editing after exporting

Is there a way to "pull" invoices back to ST for editing? We are having a time with NSF's for ACH's due to incorrect account numbers being entered in the field. This would make things much easier if this is possible as opposed to making an adjustment...

eladner by New Contributor
  • 1403 Views
  • 3 replies
  • 2 kudos

Collecting Customer Deposits and Managing Sold Estimates

Hello ServiceTitan Community!New to ServiceTitan here, in the Garage Door industry! We're in need of some extensive help and recommendations on how you all record taking a customer deposit. Putting the Pricebook aside, we all understand how customiza...

ZachHawk by New Contributor II
  • 4896 Views
  • 13 replies
  • 5 kudos