If we schedule a tech to be on vacation it don't block the office from scheduling a job on the tech when they should be on vacation. and in the calendar it shows a vacation as a non job event witch is right, but than all the meal breaks clutter the s...
We would like to have a way to get the customer's credit card when they are booking an appointment via the chat/schedule engine section. If you could have a way to have them send it encrypted that would be very helpful. Thanks in advance.
We are booking our technicians for training in the mornings and on the dashboard it is counting this as an opportunity for the them. It is the same thing for booking follow up phone calls. I am trying not to affect their metric numbers. We currently ...
Suggest adding the formatting tool to job bookings and estimates.
Just curious in the dashboard under the csr calls....are the number of calls that it logs on there inbound calls? are those the inbound calls that you have done total or is it just the inbound calls that you booked into a job? Thank you!
Currently we are booking our return job off of sold estimates for job that could not be completed same day. In doing so, the invoice that the technician writes up in his summary does not get applied to the invoice from the initial job and puts it int...
The Service Titan app is designed for Technicians. If you are not a technician, you cannot sign into the app. If Service Titan does not want to allow this, it would be great if they created a CSR App. One that would allow easy access to dispatch boar...
It would be so helpful if ST created an alert pop up that comes up like "Are you sure?" when you book a job in the past. Also would be helpful if they did it for jobs booked without a technician assigned to it, but I could see where it would be annoy...
Does anyone use Phones Pro? If so, what are good headset or wireless earphone recommendations?Thank you !
Service titan chat needs to record closing time stamps, please please vote here!! https://community.servicetitan.com/t5/Ideas/bd-p/ideas
