Wouldn't this be great.When sending out a fall maintenance reminder I am looking for the Service Titan system to allow customers to easily book their spring/fall maintenance from their phone.Using the Marketing Pro campaign it sends a text link to yo...
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4807Anyone else notice that when linking a call recording to a job/setting an abandoned call as "a job was booked for this" that the campaign does not update? Specifically schedule engine boo...
We are not receiving SMS / Text messages at all to our tracking numbers. We set up each of our Sales representatives to have a tracking number and when you create the tracking number ST asks if you want to allow "Incoming SMS" messages. We have this ...
Hey fellow Titans! We have Marketing Campaign as a custom field on our job booking screen and lately whenever I am booking a call, the box is greyed out and I can't change it unless I book the job and go back in and edit it. Has anyone else dealt wit...
Hello!The design team is improving the Search feature and we would like to hear your valuable inputs.Could you spare an hour to share your thoughts on the current Search experience and also provide feedback on some new concepts? Your insights will di...
Is it possible to add photos to an estimate? Or can that only be done after the Estimate has been sold?Thank you
We are new to PowerDialer campaigns - do most users just have one campaign at a time, or can you switch between any that you are assigned to?
Interested in knowing what everyone does for their multiple phone numbers as I have not memorized each one. For example: If i leave a message for a client I tell them to call back our "main number" instead of the Google tracking number that they orig...
when a previous customer calls in using one of our campaign numbers. Is there a setting we can use that when a previous customer calls in, that would automatically change the campaign to "previous customer"?
What are your best practices for what your CSRs do when they are not on the phones? Thanks so much for your thoughts!
