Posts

Custom Fields

As I have been learning about the custom fields, I've learned how to add custom fields to certain areas, but would love to be able to customize our call booking screen to delete/deactivate the Start Time & Priority, which I've been told are Service T...

RebeccaSantiago by ServiceTitan Certified Administrator
  • 1762 Views
  • 1 replies
  • 2 kudos

3 Day Call Board

Does anyone have a good cost-effective solution for a auto-updating 3 day call board internally with Service Titan? I have seen a few dashboards but have not found something I am happy with that meets our needs and aesthetics of what we are currently...

Steveng by ServiceTitan Certified Administrator
  • 3722 Views
  • 5 replies
  • 3 kudos

Resolved! CSR Downtime

What are your best practices for what your CSRs do when they are not on the phones? Thanks so much for your thoughts!

bfoster by New Contributor III
  • 9884 Views
  • 15 replies
  • 1 kudos