Hello, I want to see if there is a resolution when my technicians dispatch themselves to a job and the system either auto arrives them, or they click arrive themselves, or sometimes don't "arrive" yet at all, and the customer cancels on the spot or d...
Hi all,We have a few (but not all) of our dispatchers running into an issue when using the dispatch board. When clicking the calendar and choosing another date within the same month, all is well—but when they attempt to choose a date a few months awa...
Looking for a way to block out of town zip codes from going later in the evening and only being available in the morning arrival windows.Our technicians rotate zones daily and sometimes multiple technicians are in the same zone depending on call volu...
I saw Tyler's from Training And His was grouped the way I liked, but I cant seem to get it done. Any assistance would be great! Tried searching everywhere for an answer cant quite fine a resolution. Thanks!George
Does anyone know how to turn on the sound so I can hear when something pops up on the Notification & Messages on the dispatch board?
I just wanted to suggest making it an option to lock the filters you choose on the dispatch board.We are a company that has a couple of different locations and everyday we have to set the filters on the dispatch board to just our guys, or if we even ...
I used to really like Service Titan 4 years ago. Now I literally cannot stand it. All these "updates" that keep being done, does absolutely nothing but continue to complicate our jobs around here. We no longer have the option switch back to old versi...
We have two delivery drivers that we have on our dispatch board under "install". Every day they have a dispatch to make deliveries and one at the end of the day to load up for the morning. Is there a setting that will allow for us to set a "schedule"...
Is there a way to hide a specific tech on a certain day if they're not available? Example: I have 3 techs who don't work Friday. I would like for them to not appear on my Friday schedule. I realize there is an edit button to "check in" in the setting...
I would still love to see a feature for dispatch, where you can assign a helper to a lead/managed tech at the beginning of the day, and they will then be auto assigned to each following job with that technician to the following jobs. It is common tha...
