So we integrated Clear path GPS and noticed our dispatch texts now don't have GPS tracking because it only works with Native. Is anyone else having these issues? What are the pros of having clear path integrated if we can't use it for what it is desi...
Hi Everyone,I’m a product designer on Dispatch and we’re working to improve our dispatch experience. We’d love to get your feedback on an additional view for Dispatch Board (Weekly Board).Within the link, you will find 2 versions of the Weekly Board ...
Hello All,We just started using ST about 3 weeks ago and were wondering how others were tracking jobs that are awaiting parts before scheduling? Are you using tags when the jobs are booked etc? Thanks in advance!
Can we get an update to the colors for service zones? As we've expanded our service area, we're running out of colors to choose from and most of the colors look exactly the same on the dispatch board, causing lots of routing mistakes. It would be so ...
is there a way for techs to see all techs dispatch without adding to admin?
Our techs start at the office and end their day at the office. We are noticing that when we do the optimization, it's taking the techs away from the office instead of closer, no matter where their afternoon jobs are. Is there a way that we can set it...
Our techs are expected to leave their homes in the morning and head straight to their first job of the day, arriving to the client at 8 AM, or a little later if their first job is a longer drive than what each techs Average Commute Time (drive time f...
Is there a way to setup a preferred technician for a customer? I thought I saw a place to do this but I cannot remember where I saw it. TIA!
Are there any plans to have the location name as an option to have shown on the dispatch board? We have over 2000 locations under 1 large commercial retail customer. Having only the address as an option is becoming a huge problem when our customer re...
Wondering if there is a GPS maps anyone is using that specifically routes based on commercial road restrictions? Google maps does not give the option to route for a commercial vehicle and we have major highways and roads that our commercial vehicles ...
