Posts

Dispatch board functionality with payroll

Currently, when you book a job.. the guys payroll (hourly) reflects when they log in and out of jobs as I would expect. But..... If I add a non job item on dispatch ie staff meeting, payroll reflects the time on dispatch regardless of how long it act...

Dispatch your way to success!

Hi Everyone,I’m a product designer on Dispatch and we’re working to improve our dispatch experience. We’d love to get your feedback on an additional view for Dispatch Board (Weekly Board). A little over 2 weeks ago we sent out a link for 2 versions o...

Mhayashi
by New Contributor II
  • 2248 Views
  • 4 replies
  • 6 kudos

Dispatch Texts GPS Tracking

So we integrated Clear path GPS and noticed our dispatch texts now don't have GPS tracking because it only works with Native. Is anyone else having these issues? What are the pros of having clear path integrated if we can't use it for what it is desi...

Newman by New Contributor
  • 1101 Views
  • 1 replies
  • 0 kudos

Scheduling jobs with non-inventory parts

Hello All,We just started using ST about 3 weeks ago and were wondering how others were tracking jobs that are awaiting parts before scheduling? Are you using tags when the jobs are booked etc? Thanks in advance!

MML by New Contributor II
  • 2679 Views
  • 5 replies
  • 0 kudos

Resolved! Service Zone Colors

Can we get an update to the colors for service zones? As we've expanded our service area, we're running out of colors to choose from and most of the colors look exactly the same on the dispatch board, causing lots of routing mistakes. It would be so ...

Dispatch

is there a way for techs to see all techs dispatch without adding to admin?

jcooley by New Contributor
  • 1436 Views
  • 2 replies
  • 0 kudos

End the optimization back at office....

Our techs start at the office and end their day at the office. We are noticing that when we do the optimization, it's taking the techs away from the office instead of closer, no matter where their afternoon jobs are. Is there a way that we can set it...

shannon by New Contributor II
  • 2846 Views
  • 5 replies
  • 1 kudos