I think it would be great if the text reminder verbiage could be based on business unit. For example, we give time frames on maintenance appts, but don't always provide a time frame for Demand (problem) calls, especially when we get very busy. We cur...
Good Afternoon,Our owner has tasked us with trying to reduce the calls from our technicians to our customers when in route to their location. we currently use service titan and our customers get a confirmation email as well as a text when our technic...
Some industries need to mass reschedule appointments due to weather etc. and currently there is no easy way to let customers know WHY the appointment was rescheduled, we only have the option to re-send a new confirmation.I would like to see a feature...
Would really like the ability to customize when and how many reminder notifications are sent to a client. For example, when a client schedules an appointment several weeks or months in advance, the ability to have a reminder sent 1 week in advance in...
I have a technician who says he doesn't get alerts when jobs are added to his schedule. Anyone how to troubleshoot this?
So we integrated Clear path GPS and noticed our dispatch texts now don't have GPS tracking because it only works with Native. Is anyone else having these issues? What are the pros of having clear path integrated if we can't use it for what it is desi...
