Posts

Sending purchase orders through text

We have run into some vendors who do not like us creating POs through ST because they prefer us to text our orders in rather than email them. Has anyone else found this to be a problem? Currently, ST does not allow POs to be sent via text. Would anyo...

KhianaKlatt by Valued Contributor II
  • 2309 Views
  • 10 replies
  • 2 kudos

Resolved! Credit Card Processing Fee Invoice

Hi everyone!Does anyone know where to find the monthly invoice for merchant processing fees on CC payments processed through ServiceTitan Payments? I have looked everywhere and Support has been looking into it for 3 weeks now. I would think it is und...

Adriana by ServiceTitan Certified Administrator
  • 1945 Views
  • 5 replies
  • 1 kudos

Credit Card Fees

As of today, Canadian businesses are legally permitted to charge credit card processing fees for customers using credit cards for purchases. https://www.cbc.ca/news/business/credit-card-surcharge-shop-1.6606997 I am looking for a way I can have this ...

Denee by New Contributor
  • 5265 Views
  • 9 replies
  • 8 kudos

Payment receipt feature request

I would love to see a feature added where you can send a customer one receipt for payments made on multiple invoices. Based on a conversation I just had with a ST representative the only "work around" is to send a statement, however, that only shows ...

meganmar by New Contributor
  • 1225 Views
  • 1 replies
  • 8 kudos

Financing

Why can the office side not send financing options to clients? Some of our estimates can be tens of thousands of dollars, and people need time to think it over. The tech cannot come back later just so they can stare at his ipad. We almost lost a big ...