We are new to ST. We have our techs setup on the BBPOS with IPADS. Here in the office, we have a lot of walk ins and were planning on using the POS in office to sell our products to customers. However, we are not able to get the BBPOS to link up with...
We have run into some vendors who do not like us creating POs through ST because they prefer us to text our orders in rather than email them. Has anyone else found this to be a problem? Currently, ST does not allow POs to be sent via text. Would anyo...
Hi everyone!Does anyone know where to find the monthly invoice for merchant processing fees on CC payments processed through ServiceTitan Payments? I have looked everywhere and Support has been looking into it for 3 weeks now. I would think it is und...
As of today, Canadian businesses are legally permitted to charge credit card processing fees for customers using credit cards for purchases. https://www.cbc.ca/news/business/credit-card-surcharge-shop-1.6606997 I am looking for a way I can have this ...
I would love to see a feature added where you can send a customer one receipt for payments made on multiple invoices. Based on a conversation I just had with a ST representative the only "work around" is to send a statement, however, that only shows ...
Why can the office side not send financing options to clients? Some of our estimates can be tens of thousands of dollars, and people need time to think it over. The tech cannot come back later just so they can stare at his ipad. We almost lost a big ...
Wanted to learn if anyone has a solution to allow customers to pay through text message ***when the ST user uses ST Payments*** - (If this is a possibility through setting up the Customer Portal -- which would then open a phone browser I would like t...
I have a big problem and am not getting any support from ST. Yesterday, we took CC payments for jobs totaling just over $17,000. All payments were made before the 5:30 cut-off. Everything shows that the payments went through with no problem and in ST...
