Posts

Vote for the Old version of Service Titan

We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...

angie123 by New Contributor
  • 239 Views
  • 2 replies
  • 4 kudos

"Recent Update"

Please tell me our company is not the only one that absolutely LOATHES the updated version of Service Titan. I have used this platform for about 8 years, and genuinely knew it like the back of my hand, which made it possible to do my job as well as I...

BKripp19 by New Contributor III
  • 430 Views
  • 11 replies
  • 1 kudos

3rd party who checks your phone numbers and phone lines

Does anyone use a 3rd party vendor to check their phone lines on a weekly/monthly basis? We are looking for a company that can check them for us. I would like to get data on all 250 phone numbers of ours like:Does it connectTime to connectTime to ans...

sjaeger by ServiceTitan Certified Administrator
  • 178 Views
  • 1 replies
  • 0 kudos

MERRY CHRISTMAS!! 🎅🎄❄🤶

I wanted to drop in and whish everyone a very Merry Christmas and a Happy New Year!! I'm burning the last of my PTO and will hopefully not be logging in and working from 12/21-12/28 lol See y'all next year!

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RandiThompson by ServiceTitan Certified Administrator
  • 543 Views
  • 5 replies
  • 4 kudos

Resolved! Academy Videos

What videos do you recommend for Customer Service Representatives trying to master Service Titan? What was your personal favorite video or subject that taught you the most?

Announcement: LadyTitans’ Next Chapter…🚀

Over the years, ServiceTitan has had the privilege of witnessing and contributing to the growth of LadyTitans. It has been a journey filled with inspiring experiences, shared learnings, and growth. We are incredibly proud of what we have built togeth...

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purchase orders

We order a ton of produce as "specials order" we do not stock these items so there is no need to create a pricebook item other than "misc material". When we create a PO for the misc material, the description field does not populate once the PO pdf is...

SonyaP by New Contributor II
  • 425 Views
  • 1 replies
  • 1 kudos

We need your input Re: CALL CENTERS (Quick survey attached)

ATTENTION: Call Center Mangers, Dispatcher Managers, Owners and Operators!I'm SO excited to announce an upcoming event in November tailored JUST for you! ServiceTitan understands the importance of a strong call center. We know that if contractors can...

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asnow
by Valued Contributor II
  • 480 Views
  • 0 replies
  • 1 kudos