General

Resolved! tech photo and bios

I am wanting the text that the customer receives include a picture and bio of the tech that is coming to their home. I have their bios under employees, but how to I get that to appear to the client? Thank you

Resolved! RECOMMENDATON NEEDED For a ServiceTitan Consultant or Freelancer

We have a need for a consultant or freelancer to help us transition data and setup from SAGE Accounting over to ServiceTitan. Also in need of someone to help us set up ServiceTitan in an effective way for scaling vs the way it is setup in SAGE today....

Notifications

How do you keep a text message going out if you check no notifications, do you have to delete the number from the account? For instance, I have a dad and son, the dad is on the son's account because he goes there when his son can't to let the tech in...

equipment on invoice

I now need to manually enter equipment onto each install invoice. I use to be able to copy and past the equipment from the equipment list directly onto the invoice. ST no longer allows me to copy and then paste.Is anyone else dealing with this and wh...

Capacity Scheduling

Does anyone use the capacity planning feature and is it beneficial once you get it going?

Resolved! In Coming Call Bubble

Good morning Service Titan World!!I need help please. I was trying to see how to send out mass text messages yesterday and created a campaign titled "Spring Time is Here." All the calls coming in, I used to see who it was that was calling in the bubb...

Fleet Pro

On Fleet pro we can set up maintenance reminders for the fleet, but you cannot bulk assign. I think it would be easier for bulk assign. That way we can select one thing for all the trucks in the fleet. Would something like this be coming soon. I am s...

Truck Stock

Hey All, We are trying to revamp our truck templates and I am wondering what you all stock on your trucks to make sure that your techs have what they need for jobs? We have four different business units, HVAC Install, HVAC Service, Plumbing Install, ...

edit and draw on pictures within Service Titan Office side

When the field people take photos of a job it would be nice if we could edit them by drawing and writing comments from the office side to help coach the techs,while they are still working on the job. there is a company called company cam that has thi...

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