General
Looking for Support, Customer Success, or a Pro Product Specialist?
Visit our Knowledge Base to learn who to contact and how to reach them.
You can also submit and vote on Ideas to help shape the future of ServiceTitan. Check out the page for full details, including a breakdown of each idea status!

cancel
Showing results for 
Search instead for 
Did you mean: 

Posts

Very Disappointed with Service Titan

I am beyond frustrated. When we demoed Service Titan we were told Service Tian could do everything we had asked and we are now finding out there is a lot to be desired.Anyone else have 60+ IDEAS out there?? Most of these "ideas" are what we HAD.........

We need your input Re: CALL CENTERS (Quick survey attached)

ATTENTION: Call Center Mangers, Dispatcher Managers, Owners and Operators!I'm SO excited to announce an upcoming event in November tailored JUST for you! ServiceTitan understands the importance of a strong call center. We know that if contractors can...

CSR.1.jpg
asnow
by Valued Contributor II
  • 1213 Views
  • 0 replies
  • 1 kudos

LEADS CONNECTED TO CUSTOMER / LOCATION ACCOUNTS

Right now, I have not been able to find a way to find the lead without searching for it so maybe it exists and I just don't know where to look. If a customer calls in to discuss whatever that lead is about we can pull up the customer account and put ...

IA Show December 5-9th

Hi folks,Just curious if any fellow Titans are going to be going to the Irrigation Association Show in Vegas?Our team would love to link up with some fellow Titans while we are down there.

jsoch by ServiceTitan Certified Administrator
  • 1258 Views
  • 0 replies
  • 1 kudos

Resolved! Does Service Titan Care About the Rest of Us?

We pay the same as HVAC/Plumbers/Electricians but get little to no respect from Service Titan when it comes to value added features. I understand business dynamics, that HVAC is you larger customer base, but how many others are like us and have to us...

aaddean by New Contributor
  • 5923 Views
  • 6 replies
  • 3 kudos