"Chat" responses are taking an insanely long time. The ST chat people
are juggling to many questions at once and it takes us telling them 10
times before they can even begin to help...it is almost like they are
buying extra time by asking you the sam...
We've reached out to ST support but no one was able to help us, so I'm
hoping maybe someone on here will have an idea.We're losing points for a
few things that we're doing daily, and we're not sure why:1. Dispatch
selecting specific Business Units to...
We are excited to announce the February 2023 release of your
personalized Benchmark Report -- powered by Titan Intelligence. In this
version of data-driven insights, we take a look at the full year 2022 as
well as benchmarks for October, November, an...
Hey Fellow Service Titans!I am now a big fan of the Service Titan
Advisory metrics that help us to use more of what is mainstream in the
ST universe. This gives wonderful insight into what we can focus on as
our next big improvements in ST usage.I ha...
Some things in our system we don't have set up and do not want to just
yet or not at all. There are just certain things that do not fit our
business model. Is there a way to narrow down what is scored on what we
use vs what is set up already? Basical...
So... Ive moved to a new shop and am wondering how to bring my prior
years of experience to my account at my new shop... Shooting for the
Torch network, but Titan sees me as a new user. Ive been on Titan since
2017. 2 months at my current (new)shop.