General Office

NEW PODCAST: How to get more out of your Call Center! (Angie Snow and Jackie Aubel)

I love so many things about our CSR / Dispatcher group here in the ServiceTitan Community! If you work in a call center, you should be in this group, so please join our group! A few months ago, @JackieAubel and I asked the CSRs and dispatchers in thi...

Outbound Lead Tracking

Is there a way to get all outbound leads into Service Titan? Leads come in many different forms and customers want to be contacted in different ways. When we make outbound contacts through phone, text, email is there a way to make this contact a lead...