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Serial Numbers vs Quantity Available

Keep running into an issue where the number of available number of serial numbers isn't matching the number of available pieces of equipment.Has anyone else experienced this? I'm completely unsure why it is happening, and would love a fix that would ...

Pratt by New Contributor
  • 385 Views
  • 0 replies
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Update for serialized inventory - question

With the new update for serialized inventory it has taken away the field type which shows what the equipment is. To be able to access this you have to go into each piece of equipment delete the optional field at the top and then select the type (air ...

ingrid-a by New Contributor
  • 1112 Views
  • 1 replies
  • 0 kudos

Error Message when closing out job

Hello! Anyone getting this message? Help!!Action cancelled Please complete the serialization of the items on the invoice for which serial number is missing.

Malaurav by New Contributor
  • 2223 Views
  • 2 replies
  • 2 kudos

Serialization Issue

Hey team,I'm running into a problem regarding serialized equipment and closing jobs. Our techs in the field are unable to close their current job due to a serialization issue. However, when we go into the job, the serial number is already attached to...

Kevin_JPS by New Contributor II
  • 1915 Views
  • 2 replies
  • 0 kudos

Resolved! Serialized Returns

Hey team,My company is running into an issue with serialized equipment that I'm not sure how to solve, and I'm wondering if anyone has some experience with this.The problem is happening when returning serialized equipment from the customer, either be...

Kevin_JPS by New Contributor II
  • 4515 Views
  • 4 replies
  • 0 kudos

Check-Out or Rental Service Equipment Management

As many of us are either long time users or relatively new users of Service Titan I am sure that the company I represent is not alone in the desire to use Service Titan as a one stop shop for most, if not all, business management. More so, check-out ...

Bulk Serialization Without Inventory

Currently in order to mark items as "Serialized" in bulk there is a 2 step process. The second (required) step is to assign serial numbers to the items. This doesn't seem to make sense, as most companies will have items that require a serial number b...

Adam_HSSOE by New Contributor III
  • 4378 Views
  • 4 replies
  • 0 kudos