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"Code View" is different from what is visible

Hi there! We have an integration that receives the text from Job proposal description field. Sometimes, users are entering info that looks normal, but the integrated system is receiving text with extra line breaks. I can see where this is coming from...

AspireUserView.png AspireCodeView.png
dtemike by New Contributor
  • 1075 Views
  • 1 replies
  • 0 kudos

One screen to edit/add/update Materials - Idea to vote for

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4919Every time I am entering in materials on a job, this bugs me...you have to enter one material, then back to the main page, add material, etc...and if you need to delete something, same th...

MirandaMel by ServiceTitan Certified Administrator
  • 1984 Views
  • 3 replies
  • 4 kudos

Resolved! DEACTIVATE JOBS

ANYONE KNOW IF YOU CAN DEACTIVATE A BUNCH OF JOBS AT ONE TIME? 

Office by New Contributor II
  • 3695 Views
  • 7 replies
  • 1 kudos

Various Job Types on Single Appointment

What are your best practices for tracking Job Types with various different types of services performed on the same appointment? For example, a customer calls in and they have two separate issues; 1) Garbage Disposal Installation and 2) Toilet Repair....

sanapol by New Contributor
  • 2188 Views
  • 3 replies
  • 1 kudos

Office to be able to pause jobs

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-105 Found this idea and would love to get it some traction! It would be nice for office staff to be able to pause jobs as sometimes there are issues on tablets/internet...etc...

MirandaMel by ServiceTitan Certified Administrator
  • 1438 Views
  • 3 replies
  • 4 kudos

Cancel Job with Payment Attached

We have a customer that paid a deposit for a job, then later decided to cancel. We have refunded the deposit paid in Service Titan. The job is appearing in reports we run as "On Hold" so we need to cancel the job. Service Titan Knowledge Base only sa...

swilliams by New Contributor
  • 1168 Views
  • 1 replies
  • 0 kudos

Can we change the order that the custom fields appear in?

I would like to change the order that the custom fields appear on the job screen or any other place we use them. I want to change the order so the fields match our workflow. I have tried numbering them and that did not work. Any suggestions? If not, ...

ERIK by New Contributor II
  • 2001 Views
  • 3 replies
  • 1 kudos

Resolved! Permissions

What are the permission(s) required in order to review an invoice and if necessary, edit the invoice. This is for a user that compares inventory sales orders against PO's on the Job. Thank You,

mrlock10 by New Contributor
  • 1545 Views
  • 1 replies
  • 0 kudos

Changing color for jobs on dispatch screen

Hey #YALL,It would be awesome if there was a way to change the colors of the job bubbles. Like it something was marked or changed to high priority, that the bubble would change to red - or at least an option to change it. I know when you tag it as ur...

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Julius by New Contributor
  • 1230 Views
  • 1 replies
  • 1 kudos

Pricebook

New customer involved in onboarding process. Wondering if the are any One Hour Franchises willing to discuss or share pricebook. Thanks

JPGrustas by New Contributor
  • 1138 Views
  • 1 replies
  • 2 kudos