We have our review requests go out after each job is completed. But the consistency of it actually being sent out is very inconsistent. Is there a way to ensure that these requests go through every time to customers? Thanks.
Hi Everyone-Does anyone know why we can no longer see our responses are to Google ratings/reviews provided directly through ST jobs ???Once upon a time, we were able to??Every now and then, I show my direct Supervisor a response I made to a customer ...
I've had a customer request that we not send her ANY marketing texts or emails. What is the process for doing that? Thanks!!
Our market in GA is a bit slower than usual - looking for advice/suggestions of what you ST rockstars do when the phones slow down a bit?Do you use this time to market more? Seek out knowledge on ST? Work on cleaning up your customer db? Training??? ...
I was creating an audience for a newsletter campaign that welcomes new members to their membership. There's not an option to build audiences based off the membership sold by date. I'm aware we have the membership start & end dates, but it would be ni...
Greetings to all Titans,I have a question regarding review generation. To me there are a few methods in which to garnish the reviews, outside of the employee on site obtaining a review. In my opinion, this is the best and most efficient way.Which way...
Looking for some suggestions on a "friends and family" referral program through ST? How do you set it up/track it?
I have recently reached out to my contact for Marketing Pro support regarding a feature that I know other companies are offering. If you have a call that is abandoned or missed for any reason, there is an autoresponder that sends a text message sayin...
We are back at it again! Join us in Utah on July 20th-21st for the Marketing For The Trades Summit! Hosted at our Utah ServiceTitan Headquarters.Register hereThe Agenda + Breakout SessionsMaking Data-Driven Decisions To Drive Your Marketing Plan Forw...
We had a customer who entered 1 star and then a 5 star (hit in error) It picked up the 1 star rating is there any way to fix this so that it doesn't show on the report
