Good morning. We are currently moving a technician up to a service apprentice position. Is there a way I can create a report to pull which customers has this technician set as their preferred technician? Thank you for you time and input.
We have our review requests go out after each job is completed. But the consistency of it actually being sent out is very inconsistent. Is there a way to ensure that these requests go through every time to customers? Thanks.
Hi Everyone-Does anyone know why we can no longer see our responses are to Google ratings/reviews provided directly through ST jobs ???Once upon a time, we were able to??Every now and then, I show my direct Supervisor a response I made to a customer ...
I've had a customer request that we not send her ANY marketing texts or emails. What is the process for doing that? Thanks!!
Our market in GA is a bit slower than usual - looking for advice/suggestions of what you ST rockstars do when the phones slow down a bit?Do you use this time to market more? Seek out knowledge on ST? Work on cleaning up your customer db? Training??? ...
I was creating an audience for a newsletter campaign that welcomes new members to their membership. There's not an option to build audiences based off the membership sold by date. I'm aware we have the membership start & end dates, but it would be ni...
Greetings to all Titans,I have a question regarding review generation. To me there are a few methods in which to garnish the reviews, outside of the employee on site obtaining a review. In my opinion, this is the best and most efficient way.Which way...
Looking for some suggestions on a "friends and family" referral program through ST? How do you set it up/track it?
I have recently reached out to my contact for Marketing Pro support regarding a feature that I know other companies are offering. If you have a call that is abandoned or missed for any reason, there is an autoresponder that sends a text message sayin...
We are back at it again! Join us in Utah on July 20th-21st for the Marketing For The Trades Summit! Hosted at our Utah ServiceTitan Headquarters.Register hereThe Agenda + Breakout SessionsMaking Data-Driven Decisions To Drive Your Marketing Plan Forw...
