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Posts

Total Lead Reports

We just integrated to ServiceTitan and I am struggling with reporting. I want to find out how many total leads including outbound calls, manually entered leads and inbound calls, what the leads were for (fulls rood, repair, etc) and how many converte...

KimLord1 by New Contributor
  • 611 Views
  • 3 replies
  • 0 kudos

Custom Fields in Lead Forms

I am trying to add custom fields in Web Scheduler forms to collect UTM parameters. Please share your thoughts on this. Is this even something doable? Or anybody has got some workaround to solve this issue.

Ian-hoyt by New Contributor
  • 679 Views
  • 0 replies
  • 0 kudos

Searching Dismissed Leads

Hi All, I am running into a bit of an issue trying to find old leads and am curious what everyone else is doing to resolve this. As an example, In December, I entered a Lead from our website that I get via email, for someone that was not a current cu...

HomeAdvisor Experience

Hello All!We're going through onboarding with Angi Leads (HomeAdvisor), and I'm trying to set the expectations properly. What has been your experience? Do you have any advice? What kind of booking rate (range) can we anticipate (bookings vs. leads)?A...

OMG by New Contributor
  • 1177 Views
  • 0 replies
  • 0 kudos

[Webinar] AI is Changing Search: How Your Business Can Be Ready

As Google and other search engines incorporate generative AI into search engines, your business needs to adapt. Search queries will become more conversational as consumers start using AI search more. AI search brings new opportunities to your busines...

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odurr
by New Contributor III
  • 1101 Views
  • 0 replies
  • 0 kudos

Resolved! Ads Optimizer

For the people that have Ads Optimizer turned on. Have you all found a work around for getting charged for existing customer "leads"? My hang up is that I was told they can not decifer between existing and New customers, therefore charging me for ALL...

lizb by ServiceTitan Certified Administrator
  • 4200 Views
  • 2 replies
  • 0 kudos

Slow Times

Hello friends! Looking for some suggestions on the first plan of action when the schedule starts to slow down unexpectedly. Email blasts, maintenance visits, social media? And what types of deals do you focus on... promos? What type of equipment?Any ...

taylorc_ by New Contributor II
  • 9354 Views
  • 18 replies
  • 0 kudos