Posts

Resolved! Ads Optimizer

For the people that have Ads Optimizer turned on. Have you all found a work around for getting charged for existing customer "leads"? My hang up is that I was told they can not decifer between existing and New customers, therefore charging me for ALL...

lizb by ServiceTitan Certified Administrator
  • 659 Views
  • 2 replies
  • 0 kudos

Slow Times

Hello friends! Looking for some suggestions on the first plan of action when the schedule starts to slow down unexpectedly. Email blasts, maintenance visits, social media? And what types of deals do you focus on... promos? What type of equipment?Any ...

taylorc_ by New Contributor II
  • 2137 Views
  • 18 replies
  • 0 kudos

Hiring Process

I am curious how your company filters new applicants and what your first step with them is.We start off by having a "hiring event" or in other terms a brief lighthearted get-to-know you session! We are trying to automate this so that weekly we aren't...

BayleeR by ServiceTitan Certified Administrator
  • 1548 Views
  • 4 replies
  • 1 kudos

Resolved! Customer Referral

Has any company done "friends and family" referral through ST? How do you set it up/track it? We've offered a referral discount before but it was all paper. It seems ST offers a email template to tell customers about referral benefits but I would lov...

sd02 by New Contributor
  • 1616 Views
  • 3 replies
  • 1 kudos

Add Job Types "Verticals"

We are wanting to elevate the idea to add job types and verticals under the Google Local Ads Service and Web Scheduler feature. Our company services are not within the typical Service Titan services and we would like the Job Types and/or "verticals" ...

Jordan_AW by New Contributor
  • 1085 Views
  • 1 replies
  • 0 kudos

How to automatically send a referral request

Hi everyone, just wanted to share a really powerful integration that’s available that allows you to automatically request for your customers to send out referrals!If you connect ServiceTitan to NiceJob, you can automatically import your contacts and ...