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Searching Dismissed Leads

Hi All, I am running into a bit of an issue trying to find old leads and am curious what everyone else is doing to resolve this. As an example, In December, I entered a Lead from our website that I get via email, for someone that was not a current cu...

HomeAdvisor Experience

Hello All!We're going through onboarding with Angi Leads (HomeAdvisor), and I'm trying to set the expectations properly. What has been your experience? Do you have any advice? What kind of booking rate (range) can we anticipate (bookings vs. leads)?A...

OMG by New Contributor
  • 626 Views
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[Webinar] AI is Changing Search: How Your Business Can Be Ready

As Google and other search engines incorporate generative AI into search engines, your business needs to adapt. Search queries will become more conversational as consumers start using AI search more. AI search brings new opportunities to your busines...

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odurr
by New Contributor III
  • 684 Views
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Resolved! Ads Optimizer

For the people that have Ads Optimizer turned on. Have you all found a work around for getting charged for existing customer "leads"? My hang up is that I was told they can not decifer between existing and New customers, therefore charging me for ALL...

lizb by ServiceTitan Certified Administrator
  • 2402 Views
  • 2 replies
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Slow Times

Hello friends! Looking for some suggestions on the first plan of action when the schedule starts to slow down unexpectedly. Email blasts, maintenance visits, social media? And what types of deals do you focus on... promos? What type of equipment?Any ...

taylorc_ by New Contributor II
  • 6436 Views
  • 18 replies
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Hiring Process

I am curious how your company filters new applicants and what your first step with them is.We start off by having a "hiring event" or in other terms a brief lighthearted get-to-know you session! We are trying to automate this so that weekly we aren't...

BayleeR by ServiceTitan Certified Administrator
  • 3559 Views
  • 4 replies
  • 1 kudos

Resolved! Customer Referral

Has any company done "friends and family" referral through ST? How do you set it up/track it? We've offered a referral discount before but it was all paper. It seems ST offers a email template to tell customers about referral benefits but I would lov...

sd02 by New Contributor
  • 2988 Views
  • 3 replies
  • 1 kudos