Sign up to join the Limited Release for the new Recurring Visits feature for Service Agreements! The feature introduces a new setting to Service Agreement Visits, allowing users to quickly generate multiple visits on a recurring schedule and reduce t...
I am trying to understand the recurring services and events. In my thinking if a customer has an annual membership that does not auto renew then it should be set up per visits. If they have one that auto renews then it needs to be set up as ongoing e...
Hi there, I’m JJ from the ServiceTitan Experience Design Team. We're working on improving the process for setting up recurring visits in service agreements, and we’d love your feedback.Could you take a few minutes to participate in this usability stu...
Please add a pop-up when we click "Deactivate" on a Recurring Service, and "Dismiss" on a Recurring Service Event warning us that it cannot be undone. Both of these are too easy to click accidentally. Also, customers often change their minds. It is v...
Something new....Now I have noticed when I am booking a Maintenance from the 'Recurring Service Event' (because that is our workflow), whenever I press 'enter' on the keyboard it will book the job. This has never happened before, I'm guessing it's fr...
Is there a way for technicians to schedule recurring service events from their mobile side? We have them schedule a date with the customer while out on the maintenance call for 6 months but then we in the office are scheduling them for the techs in o...
This was brought up last year on another post, but didn't have a workaround really talked about. We want to have a recurring service added for any time we book a maintenance visit for a client...but we can't automate it without a membership...and the...
Hey folks,So, I'm experimenting with a few different things when it comes to memberships and these work-flows are helpful, but the first one does not appear to function at all. I have created an adder that is supposed to add a recurring service to th...
How do people deal with additional systems when setting up memberships? Our setup team is recommending making additional system an “add on” but it doesn’t seem as though an add on can have time allocated to it. Our residential memberships can have 7-...
Hey everyone!We are just starting to set up our memberships, and I wanted to find out how everyone out there handles the billing. For new installations (we do generators), it is easy to set up monthly payments with the purchase contract. When there i...
