When renewing a membership and you offer an upgraded membership the recurring services associated with the upgraded memberships aren't added to the membership automatically. For example: Customer was on a Gold Plumbing Only Membership and wants to re...
Is there a way to filter customers who still need to schedule a maintenance check/ recurring service?
Vote to bulk renew https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4664
Our members bill annually and auto-renew. We offer 2 recurring services per membership year, seasonally (March and September). I want to avoid giving away free services if a renewal falls directly after a service is scheduled.For example: Memberships...
Hello,We are no longer offering some of our plans and have rolled out new plans. I am trying to figure out a way to make a seamless transition for our customers instead of cancelling their membership, cutting them a check and having them pay for the ...
I'm not sure about the rest of the country, but I know California has very specific laws regarding automatic renewal services. The customer MUST be notified before renewal takes place, to give them an adequate chance to cancel the renewal if they wis...
Or if you have any amazing workarounds that would save me time I would love to hear them!! COMMUNITY-I-1902
We would like to give our customer the option of selecting to automatically renew their membership when they come up for expiration (and be able to autobill if renewed prior to the billing date)!
Please add a access link on the membership form to view and go to location file. As of now, you can only go to the customer file and not the location file. The location has all the information needed to build or renew the membership so why not have q...
Expiring Memberships: We have to set each renewal one by one because we have different renewal types and pricing for each of our customers locations. There is no location address on the worksheet. You have to view the membership to know which renewal...
