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Better Follow-up differentiation for techs in mobile

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2118It would be nice if at the end of a job, Service titan prompted a tech on how they want to classify any unsold estimates still open when the job is c...

AdamCronenberg by ServiceTitan Certified Administrator
  • 2560 Views
  • 4 replies
  • 8 kudos

option to set a reminder under a customers job order.

Id like to see a (set a reminder) button near the note, and take a picture buttons, on the mobile app. This would be useful in jobs that require a follow up, example: i have a job requiring a call to customer service, but they are closed today. i wou...

ernie_t_ by New Contributor
  • 1476 Views
  • 1 replies
  • 3 kudos

Resolved! Technician Two Way Chat

Question: Do they have to be on the job to chat or can they chat any job they have permission to see? Hoping that my salespeople can chat with their follow ups.

JessicaSmith by ServiceTitan Certified Administrator
  • 2665 Views
  • 2 replies
  • 0 kudos

Why can't a tech unsell an estimate from the field?

A tech should be able to unsell an estimate from the field. Obviously if the work has been booked to another job they wouldn't be able to, but this should be a permission-based setting that techs have access to.