Posts

Technician Password Reset - Mobile

We've had administration changes, and some processes are being evaluated to determine if they are best practice. We currently require our technicians to call the office for a password reset on Service Titan if/when the technician is logged out of ST....

TandiWP1 by New Contributor II
  • 669 Views
  • 7 replies
  • 1 kudos

Image uploads

The upload capabilities of aspire are holding us back quite a bit. We require 20-40 photos on every work order from our crews. Single uploads take way to much time. Considering we do an average of 5-6 jobs a day on each crew, This has be some quite a...

mattvp92 by New Contributor
  • 811 Views
  • 2 replies
  • 1 kudos

Mobile PO Question

Can a tech create a PO on a job BEFORE dispatch? I'm testing and it doesn't seem like they can. I don't want them to dispatch before they stop at the supply house but I also don't want them to have to call for a PO.

JessicaSmith by ServiceTitan Certified Administrator
  • 927 Views
  • 1 replies
  • 0 kudos

Technician permissions

We are needing our technicians to have access to our customers info/history, pricebook pricing and pictures from previous jobs without having to book a job. Is there something on the mobile permissions that we can allow that? Most of the time they ne...

jasonhoe by New Contributor II
  • 3898 Views
  • 8 replies
  • 0 kudos