Posts

Pricebook Cost vs. Received Cost Comparison Report

Curious if anyone has built a report or combination of reports that easily compares the existing costs for materials and equipment in Pricebook to the last received costs for those items.We have challenges with suppliers not communicating price incre...

davids_b by ServiceTitan Certified Administrator
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  • 0 replies
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Best Reports Suggestion needed

I am starting to schedule reports for follow ups for both leads and recurring service events. What is your best suggestion and time frame to do them? I want a report daily but not sure what the best time frame for the report would be...daily/weekly, ...

MirandaMel by ServiceTitan Certified Administrator
  • 671 Views
  • 1 replies
  • 2 kudos

Resolved! Automated report for pulling call metrics

Hello, I am curious if there is some way to generate a report that pulls call recordings at random for the purpose of reviewing them for training purposes. For instance- the calls would have time length parameters and call reasons and CSRs that would...

Idea needs votes! Reporting on invoice review status

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4336I want to be able to schedule a report that will give my department heads a poke that they have invoices that have not been reviewed in transaction hub. Please add this as a KPI on that d...

JessicaSmith by ServiceTitan Certified Administrator
  • 814 Views
  • 2 replies
  • 4 kudos

Check Audit - Enhancing Payment Audit Process

I would like to bring forth an opportunity for improvement or kindly request input if a solution already exists.Currently, we have successfully implemented automated features for almost all payment functions within Service Titan. However, our account...

josh_via by New Contributor III
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Resolved! Using Equipment Tag & History to Alert for office action needed

Hello,I am trying to create a workflow for alerting our office of possible 3rd party warranty claims to process. What I have created is a tag for the equipment with this warranty. Then my thought was for the tech to mark the equipment on the job as s...

George_SST by New Contributor III
  • 1388 Views
  • 2 replies
  • 1 kudos

Payroll Reports

We need the ability to schedule the payroll report to update the pay period weekly. Then it can simply email to our payroll clerk every Friday & I do not have to re-set the report. It currently makes you select the pay period to run the report with &...

KHGood23 by New Contributor
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This report changed my mornings!

I am old school, and used to come in each morning, hand write myself notes about all my open service calls and then Football strategy write all over my notepad who's and what's and customers names and numbers.I got sick of it! So I created a report!I...

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Estimate Dismissal

We are wondering if there is a way to have a drop-down menu when dismissing an estimate to write in why they are dismissing the estimate. Or prepopulated dismissal reasons (price to high, found someone else, etc.)That way we can pull a report on dism...

inf8380 by New Contributor II
  • 717 Views
  • 1 replies
  • 3 kudos

Report on service calls, equip age, membership

Does anyone know how I can run a service call completed report ?I want to be able to look at the service calls weekly or monthly and see the age of the equipment, as well as the membership status. Am I missing a report that this is can be seen on?Tha...

kallen408 by ServiceTitan Certified Administrator
  • 850 Views
  • 1 replies
  • 0 kudos