We are currently using Aspire Mobile due to our connectivity issues but we are noticing that random clock times are being locked out to where we can not approve time even if the employee is clocked out.We have several tickets sitting with Aspire Care...
Good Morning ST World! I want to use the Clock In/Out feature in the most primal way. I just want to see when they clock in/out in relation to when the actually start "working". (An office staff member will be entering there times for the day prior a...
Hello! Our company is fairly new to the Aspire system and this is our second week doing payroll through Aspire. We have some of our employees whose times have been approved in the weekly time review but when reviewing their time, we see an Approved s...
If our techs need to return to the office for any reason, we want them to be able to clock out manually rather than when the last job/event is completed. Is there a way to have Titan send them reminders to clock out at the end of each day, to reduce ...
I was wondering if there is a simple clock in/clock out report that can be generated just to show technician clock ins/outs. I've messed with custom reports but the whole "idle, working, driving, etc." fields are not what I want to see. These tend to...
I am new to Service Titan. I have a team of 15 CSRs that span 7 days a week/ 16 Hours a day. I know Service Titan offers the ability for office staff to "clock in and out" but is there a scheduling tool as well that I can use? I like to rotate weeken...
I have a CSR who tells me that there are times when she returns from her lunch, she is already punched back in. Is there a function with a profile that would cause her to clock back in automatically?
Any tips on how to get your techs to stop and take lunch and get them to clock out and back in for it? We discuss it and they do okay for a while and then they stop again.
Is anyone else having issues where they are unable to see the current week of payroll when you view payroll?
I have a issue to where not all of my technicians are paid the same - Service vs Install. Service does not get paid their first drive, however Install does. I want to be able to set up my Service Team WITHOUT Simple Clock I/O while my Install team WI...
