Multiple Manager/Approvers

Is there not an option to add multiple approvers/managers in the system. When a manager is not available, other then replacing them with someone else in order to approve employees for payroll, is there not an option to assign someone else to the empl...

Shyanne by New Contributor II
  • 2 replies
  • 0 kudos

Payroll Approval Alerts

Please vote for my idea for Payroll Approval Alerts. If this is already an option, I would like to know about it! It would be wonderful if there were alerts set up to notify employees when their payroll is ready to approve and to notify the office wh...

Miranda by ServiceTitan Certified Administrator
  • 5 replies
  • 6 kudos

Accepting Checks for Payroll Purposes

When using our old software I was able to go in to the payroll section weekly and see what cash/checks a tech had collected throughout the week. I was then able to "accept" the check or cash meaning the technician had turned it in to the office and w...

More communication within Payroll Approval

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2123We utilize the payroll approval within Service Titan and it is nice that you can have the technician approve or dispute their payroll and leave a not...

AdamCronenberg by ServiceTitan Certified Administrator
  • 3 replies
  • 4 kudos

Overtime Premium Calculation

When paying non-discretionary commissions, you are supposed to include those when calculating the hourly rate for overtime/doubletime. I have a very complicated spreadsheet I created to calculate this number, but Payroll Approvals does not show an ac...

JessicaSmith by ServiceTitan Certified Administrator
  • 2 replies
  • 0 kudos

Alert triggers when Payroll is disputed

Please create a trigger that I can set up when a technician disputes payroll.Employees do not dispute payroll in the same pay period at times, and I am missing them. (sometimes they wait multiple pay periods before approving a whole set of weeks and ...

ashley_c1 by New Contributor II
  • 3 replies
  • 3 kudos

Payroll Approval

So, I am working on doing payroll approval digitally. Do I have to upgrade to Payroll pro to do this? If not, I am just not seeing my permissions. Help anyone?

KristinS1 by ServiceTitan Certified Administrator
  • 5 replies
  • 0 kudos

Resolved! HR Released the wrong pay period - Help!

We have just completed our first week of Service Titan, and the learning curve is subtle, but still real. Our HR accidentally released the wrong pay period to our employees. Is this going to negatively affect how next week's time is entered/tracked? ...