Hey there,I'm looking for a way to run the Technician Timesheet Summary by Pay Period for specific Business Unit(s). We need to distribute sections of the report to appropriate supervisors for shift verification, but can't find a way to select just t...
Hello, I'd like to start using Range Bonuses. Unfortunately, there isn't a report that shows how the bonuses are calculated. Yes we'd be able to see the bonus total of each job on the Payroll report, but we want to know which dollar amount fell into ...
When I look at the payroll approval dashboard it is showing the performance pay on the technicians. When I run the Master Pay File, Run Payroll Report, or Master Pay File by Pay Period then the reports are blank and don't show any of the details. Has...
Any tips on how to get your techs to stop and take lunch and get them to clock out and back in for it? We discuss it and they do okay for a while and then they stop again.
It would be a good idea if we were able to print all the approved, signed timesheets in bulk instead of one by one. In my case I have to scan them to corporate and it would save a great deal of time to print all employees at once. Can we make this ha...
When a tech is On-Call for a Paid Holiday - the office "schedules" all techs for a "paid Holiday" 8:30-4:30pm. However, techs that are on-call during the day are not getting paid for the time they work, other than if it is outside of the 8:30-4:30 ho...
There should be a report that can be generated of Technician Shifts. This will help track Technician shifts, see patterns when techs call out etc.
Is there a way to run a report based on pay period that just shows a technicians total hours for the day not each individual job?
We have been having a problem with any discounts being taken on an job, where the commission is based off the amount before the discount. I don't know if this is an issue with how things are set up in ST because I just handle the payroll.I have tried...
When using our old software I was able to go in to the payroll section weekly and see what cash/checks a tech had collected throughout the week. I was then able to "accept" the check or cash meaning the technician had turned it in to the office and w...
