When a tech is On-Call for a Paid Holiday - the office "schedules" all techs for a "paid Holiday" 8:30-4:30pm. However, techs that are on-call during the day are not getting paid for the time they work, other than if it is outside of the 8:30-4:30 ho...
There should be a report that can be generated of Technician Shifts. This will help track Technician shifts, see patterns when techs call out etc.
Is there a way to run a report based on pay period that just shows a technicians total hours for the day not each individual job?
We have been having a problem with any discounts being taken on an job, where the commission is based off the amount before the discount. I don't know if this is an issue with how things are set up in ST because I just handle the payroll.I have tried...
When using our old software I was able to go in to the payroll section weekly and see what cash/checks a tech had collected throughout the week. I was then able to "accept" the check or cash meaning the technician had turned it in to the office and w...
Bonus pay per task is great, but since we lock in our commission amount instead of a %, it would be great to have multiple bonus $ options with the new Dynamic price.A percentage bonus doesn't help much if we have to raise our prices due to a materia...
Hello,Could this report be in alphabetical order? Preferably by last name but at this point any alphabetical order would be great. When we add new employees it is at the end and alphabetical order would make more sense.If there is a way to fix this p...
After several months of utilizing a new payroll service, we have several employees that do not appear to be categorized correctly for workers comp reporting once their time syncs with the payroll service. Has anyone else had similar issues and how we...
I am having issues matching reports for payroll due to the timesheetsummary calculating time in minutes 15, 30, 45 and the technician timesheetwith tech info showing 15 minutes as 25, 30 minutes as 50 etc. can youchange our master setting and make al...
I am in DESPERATE NEED of Reports that allow me to track what employees have been paid and what they are still owed... How can you have performance pay without this feature... Please don't say trust the system
