Posts

Dynamic Price and How it Affects Commission

Bonus pay per task is great, but since we lock in our commission amount instead of a %, it would be great to have multiple bonus $ options with the new Dynamic price.A percentage bonus doesn't help much if we have to raise our prices due to a materia...

brendasc by New Contributor
  • 837 Views
  • 1 replies
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Technician Timesheet Summary by Pay Period

Hello,Could this report be in alphabetical order? Preferably by last name but at this point any alphabetical order would be great. When we add new employees it is at the end and alphabetical order would make more sense.If there is a way to fix this p...

Inova Payroll Processing

After several months of utilizing a new payroll service, we have several employees that do not appear to be categorized correctly for workers comp reporting once their time syncs with the payroll service. Has anyone else had similar issues and how we...

Payroll reports needed in one format

I am having issues matching reports for payroll due to the timesheetsummary calculating time in minutes 15, 30, 45 and the technician timesheetwith tech info showing 15 minutes as 25, 30 minutes as 50 etc. can youchange our master setting and make al...

accounti8 by New Contributor
  • 1315 Views
  • 0 replies
  • 1 kudos

Resolved! Sales Commission Sliding Scale - Help?

For those of you that pay HVAC salesmen their commission on a sliding percentage scale based on the amount discounted off of book price: would anyone be willing to share the details of their plan?

ashsmith by ServiceTitan Certified Administrator
  • 2234 Views
  • 3 replies
  • 1 kudos

Overtime Premium Calculation

When paying non-discretionary commissions, you are supposed to include those when calculating the hourly rate for overtime/doubletime. I have a very complicated spreadsheet I created to calculate this number, but Payroll Approvals does not show an ac...

JessicaSmith by ServiceTitan Certified Administrator
  • 1302 Views
  • 2 replies
  • 0 kudos

Technician Shifts Time Off

When you create a shift, time off, on call or overnight for a technician or anyone the note you add at the bottom how to you generate a report to see the notes added?

bruggier by New Contributor III
  • 835 Views
  • 1 replies
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Tech with different roles

Does anyone have a technician that does more than one role in the company which also means different commission rates? I am trying to figure out how to set it up so he can have different commissions based on the job type? Right now it is a very manua...

cfalone by ServiceTitan Certified Administrator
  • 2100 Views
  • 3 replies
  • 0 kudos