Does anyone know if you're able to lock non-job event so that no one can modify it, other than the person who created it? We have a daily recurring event on the dispatch board that triggers a commission form for the technicians to fill out. In order ...
We are wanting to give certain price book items an additional %. Was hope there was an automatic way instead of manually doing each payroll adjustmentSo if my tech is set up for 5% but they want task 1,2,3 and then 7, 8, 9 to give them 10%. Hoping so...
I have a issue to where not all of my technicians are paid the same - Service vs Install. Service does not get paid their first drive, however Install does. I want to be able to set up my Service Team WITHOUT Simple Clock I/O while my Install team WI...
So I was trying to find out why my burden was not showing up on service tickets. If I have read right, I need payroll active? We are processing payroll now through QB and I don't want to switch. How do I get burden rates to show up for job ticket pro...
Would anyone be willing to share their plumbing SPIFF program? We just launched a plumbing division and are curious to see how other companies do this.
Hi All, I am trying to determine the best way to pay my on-call technicians their special pay rate for after-hours calls. If I set up an overtime rule, there is a hard cut off on time causing a technician to get paid their special rate if a regular j...
Our payroll platform makes us enter our regular time and overtime in a decimal format - is there a way to change the display on the time sheets to make it a decimal so I dont have to calculate it for every employee?Ex: I work 9hr and 39 min, but in d...
I know a lot of companies have rules about how early before a shift you can clock in, timeclocks that don't allow anything prior to 15 min early, etc. I have a specific group of "technicians" that are notorious for clocking in at 6am (or earlier) and...
Hello, I am trying to figure out how to get a certain workflow ironed out. We have technicians who are paid on performance pay sometimes via configurable payroll, and hourly pay other times. For example, on a Monday Technician A might go on estimates...
When paying non-discretionary commissions, you are supposed to include those when calculating the hourly rate for overtime/doubletime. I have a very complicated spreadsheet I created to calculate this number, but Payroll Approvals does not show an ac...
