Resolved! Payroll and burden rate

So I was trying to find out why my burden was not showing up on service tickets. If I have read right, I need payroll active? We are processing payroll now through QB and I don't want to switch. How do I get burden rates to show up for job ticket pro...

Teresa by New Contributor
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Plumbing SPIFFs

Would anyone be willing to share their plumbing SPIFF program? We just launched a plumbing division and are curious to see how other companies do this.

rmarchman by New Contributor III
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Converting time clock display

Our payroll platform makes us enter our regular time and overtime in a decimal format - is there a way to change the display on the time sheets to make it a decimal so I dont have to calculate it for every employee?Ex: I work 9hr and 39 min, but in d...

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TarynW by New Contributor II
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Resolved! Guardrails for Clock In/ Clock Out?

I know a lot of companies have rules about how early before a shift you can clock in, timeclocks that don't allow anything prior to 15 min early, etc. I have a specific group of "technicians" that are notorious for clocking in at 6am (or earlier) and...

ashsmith by ServiceTitan Certified Administrator
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Overtime Premium Calculation

When paying non-discretionary commissions, you are supposed to include those when calculating the hourly rate for overtime/doubletime. I have a very complicated spreadsheet I created to calculate this number, but Payroll Approvals does not show an ac...

JessicaSmith by ServiceTitan Certified Administrator
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(FEATURE REQUEST) TX Compliant Idle Time Pay

In Texas, the law says that "idle" time must be paid at least at minimum wage. If the hours paid for "idle" time plus the hours paid for "working" time result in overtime (excess of 40/wk), the "weighted average" method must be used to calculate the ...

Tech with different roles

Does anyone have a technician that does more than one role in the company which also means different commission rates? I am trying to figure out how to set it up so he can have different commissions based on the job type? Right now it is a very manua...

cfalone by ServiceTitan Certified Administrator
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