Resolved! Guardrails for Clock In/ Clock Out?

I know a lot of companies have rules about how early before a shift you can clock in, timeclocks that don't allow anything prior to 15 min early, etc. I have a specific group of "technicians" that are notorious for clocking in at 6am (or earlier) and...

ashsmith by ServiceTitan Certified Administrator
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Overtime Premium Calculation

When paying non-discretionary commissions, you are supposed to include those when calculating the hourly rate for overtime/doubletime. I have a very complicated spreadsheet I created to calculate this number, but Payroll Approvals does not show an ac...

JessicaSmith by ServiceTitan Certified Administrator
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(FEATURE REQUEST) TX Compliant Idle Time Pay

In Texas, the law says that "idle" time must be paid at least at minimum wage. If the hours paid for "idle" time plus the hours paid for "working" time result in overtime (excess of 40/wk), the "weighted average" method must be used to calculate the ...

Tech with different roles

Does anyone have a technician that does more than one role in the company which also means different commission rates? I am trying to figure out how to set it up so he can have different commissions based on the job type? Right now it is a very manua...

cfalone by ServiceTitan Certified Administrator
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ST60 Release - Employee Payroll Settings Page

I am so grateful for the new new Employee Payroll Settings page, this is so helpful!Bonus, we can now see a count of how many technicians we have which on the main technicians page only shows the count if you have more than one page!I love how many a...

Emily-Ramirez by ServiceTitan Certified Administrator
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