I have a issue to where not all of my technicians are paid the same - Service vs Install. Service does not get paid their first drive, however Install does. I want to be able to set up my Service Team WITHOUT Simple Clock I/O while my Install team WI...
So I was trying to find out why my burden was not showing up on service tickets. If I have read right, I need payroll active? We are processing payroll now through QB and I don't want to switch. How do I get burden rates to show up for job ticket pro...
Would anyone be willing to share their plumbing SPIFF program? We just launched a plumbing division and are curious to see how other companies do this.
Hi All, I am trying to determine the best way to pay my on-call technicians their special pay rate for after-hours calls. If I set up an overtime rule, there is a hard cut off on time causing a technician to get paid their special rate if a regular j...
Our payroll platform makes us enter our regular time and overtime in a decimal format - is there a way to change the display on the time sheets to make it a decimal so I dont have to calculate it for every employee?Ex: I work 9hr and 39 min, but in d...
I know a lot of companies have rules about how early before a shift you can clock in, timeclocks that don't allow anything prior to 15 min early, etc. I have a specific group of "technicians" that are notorious for clocking in at 6am (or earlier) and...
Hello, I am trying to figure out how to get a certain workflow ironed out. We have technicians who are paid on performance pay sometimes via configurable payroll, and hourly pay other times. For example, on a Monday Technician A might go on estimates...
When paying non-discretionary commissions, you are supposed to include those when calculating the hourly rate for overtime/doubletime. I have a very complicated spreadsheet I created to calculate this number, but Payroll Approvals does not show an ac...
In Texas, the law says that "idle" time must be paid at least at minimum wage. If the hours paid for "idle" time plus the hours paid for "working" time result in overtime (excess of 40/wk), the "weighted average" method must be used to calculate the ...
Does anyone have a technician that does more than one role in the company which also means different commission rates? I am trying to figure out how to set it up so he can have different commissions based on the job type? Right now it is a very manua...
