Random Clock in

The past two weeks I have had one day where my technicians were clocked in when not working, last week they were clocked in at midnight on a Saturday and clocked out at 11:59 PM, anyone else noticed anything like this.

Non-Job Events and Time

I'm looking for information or suggestions on how the time for non-job events, specifically meetings work. I've read over articles but none address this issue. We have weekly meetings scheduled for techs as non-job events. They are marked as paid and...

Tionna by New Contributor
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When editing a timesheet, the system kicks you back out after each entry. If you have to make multiple changes to an employee, it requires opening up the record very single time. Is there a way around this.

Ocean by New Contributor
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Resolved! Timesheet Page Has A Bug?

The timesheets page seems to have a bug. When I try to add an entry on a technician's timesheet it is adding the entry on the day before instead of the current date. Is anyone else having this problem?

Kayladeej by New Contributor III
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What's going on with timesheets??

When you click on the technician on the right side of the dispatch board and click edit timesheet it use to only bring up that days timesheet. It made it easy to make necessary edits... now it brings up the payroll for the whole payroll period with t...

Screenshot 2023-03-10 125303.png
RandiThompson by ServiceTitan Certified Administrator
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Resolved! Phantom Temp C/O on timesheets

I am working to update my technician timesheets and I keep getting this error about a temp c/o overlapping with my technicians times. However, these temp c/os do not exist on their timesheets. Are there any other ways I can view a tech timesheet to r...

mleahy by New Contributor III
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Unable to add timesheet entry

When I go to edit employee timesheets some dates appear with the add entry option greyed out (despite having the tech scheduled and completing jobs on these days) and sometimes the days do not appear at all. Any help explaining why this is and how I ...

No entry.png
mleahy by New Contributor III
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