Currently the technician will click the "start meal" which pauses their timesheet and keeps the time off the job. When our techs need to leave the job for parts, it takes a lot of steps to correct the digital timesheet and match it with GPS. We would...
Hello, does anyone have a solution in creating labor cost codes? We are in commercial roofing and for example: 1. Set up labor 2. Roofing labor 3. Flashing labor 4. Sheet metal labor.We need our guys to clock into these codes to track the costs. We a...
10.11.24 Tried to key my technician timesheets from the edit timesheets screen and we are no UNABLE to key their time to Jobs from this screen? We definitely dont have the time to go into each job to update their timesheets? How do we work around thi...
Hi there, I’m Yiyang from the ServiceTitan Experience Design Team. We believe defining an effective timekeeping experience for technicians is crucial, and ServiceTitan is here to help.Please take a few minutes to complete this short study by clicking...
Our employees receive a flat rate allowance for being on-call regardless of weather they go on a call or not. I am unsure how to add this Standby pay into ST for job costing/department revenue purposes. I can use the work around of just doing a payro...
I am writing to inquire about the possibility of integrating an overtime notification feature with Service Titan. This integration aims to improve our efficiency in managing and tracking overtime hours by automatically notifying relevant personnel wh...
We use the timesheets for the technicians in ST, and at the end of the week I need to pull a report showing the total hours keyed to each activity.I.E. we have "Shoptime" and "Meetings" as an Activity in the timesheets. At the end of the week I need ...
It would be great if Service Titan could add the option for timesheet codes that allows meals to be paid. Currently, you cannot deactivate this timesheet code "meal" and you cannot adjust it from unpaid to paid.
Our techs are not using the I-Pads yet. Does anyone know of an easier way to do timesheets? We do input their timesheets for the Jobs, but some jobs have multiple trips out to the service location and without them using the iPads. I haven't found an ...
Hello, I am wondering if there is a way that Service Titan can automatically change the Clock in and/or Clock out time to the quarter hour to make it easier.Thank you! Have a great day:)
