View Payroll
Is anyone else having issues where they are unable to see the current week of payroll when you view payroll?
Posts
Technician On-Call pay on a Paid Holiday - how to track - ST will not allow both.
When a tech is On-Call for a Paid Holiday - the office "schedules" all techs for a "paid Holiday" 8:30-4:30pm. However, techs that are on-call during the day are not getting paid for the time they work, other than if it is outside of the 8:30-4:30 ho...
on-call pay
We are fairly new to Service Titan and are trying to allocate on-call pay to OT hours in timesheets. This sometimes occurs BEFORE they reach the threshold of 40 hours. Currently these hours are being included in regular hours, and the workaround is p...
Drive Home on Job Costing
Since we have such a large service area, we have been using a timesheet code with automatic commute deduction to pay our technicians for their drive home. This works for their paycheck, but the job costing reports are a mess. We really need that time...
Time Off
Is there a way for the techs to see their time off on the mobile side without using a non job event ?
Payroll Approval (Must a human really login every weekend to send out timesheets)
Anyone have any creative solutions for this? It cannot be automated at this time per ST. Not that it takes a long time, but making a point of reminders, etc. every weekend to get it done is the point. Cannot imagine there is not a better way!
Payroll
With our company, when a technician is on call for the week they are guaranteed 4 hours of pay. How do you put this on the technician so that it will show up automatically on their timesheet summary at the end of the week. I have not found any inform...
Converting time clock display
Our payroll platform makes us enter our regular time and overtime in a decimal format - is there a way to change the display on the time sheets to make it a decimal so I dont have to calculate it for every employee?Ex: I work 9hr and 39 min, but in d...
Technician Availability Shift Report
There should be a report that can be generated of Technician Shifts. This will help track Technician shifts, see patterns when techs call out etc.
Random Clock in
The past two weeks I have had one day where my technicians were clocked in when not working, last week they were clocked in at midnight on a Saturday and clocked out at 11:59 PM, anyone else noticed anything like this.
