Posts

Payroll

When editing a timesheet, the system kicks you back out after each entry. If you have to make multiple changes to an employee, it requires opening up the record very single time. Is there a way around this.

Ocean by New Contributor
  • 1145 Views
  • 2 replies
  • 4 kudos

Resolved! Timesheet Page Has A Bug?

The timesheets page seems to have a bug. When I try to add an entry on a technician's timesheet it is adding the entry on the day before instead of the current date. Is anyone else having this problem?

Kayladeej by New Contributor III
  • 3531 Views
  • 10 replies
  • 1 kudos

What's going on with timesheets??

When you click on the technician on the right side of the dispatch board and click edit timesheet it use to only bring up that days timesheet. It made it easy to make necessary edits... now it brings up the payroll for the whole payroll period with t...

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RandiThompson by ServiceTitan Certified Administrator
  • 2740 Views
  • 9 replies
  • 0 kudos

Resolved! Phantom Temp C/O on timesheets

I am working to update my technician timesheets and I keep getting this error about a temp c/o overlapping with my technicians times. However, these temp c/os do not exist on their timesheets. Are there any other ways I can view a tech timesheet to r...

TEMPCO.png
mleahy by New Contributor III
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  • 1 replies
  • 0 kudos

Unable to add timesheet entry

When I go to edit employee timesheets some dates appear with the add entry option greyed out (despite having the tech scheduled and completing jobs on these days) and sometimes the days do not appear at all. Any help explaining why this is and how I ...

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mleahy by New Contributor III
  • 1232 Views
  • 3 replies
  • 0 kudos

Resolved! Holiday Pay

Is anyone else running into an issue when trying to add "holiday pay" to the timesheets? It's adding the "holiday hours" into the regular hours worked and trying to pay out overtime.

knsmall by New Contributor
  • 2488 Views
  • 6 replies
  • 0 kudos

Multiple technicians manual timesheet

Is there a way to enter manual timesheets to a job but only have to create the times once? For example, we have installers that work in pairs on a job and they do not use mobile devices to clock in or out to a job. These are entered manually by the o...

modernai by New Contributor
  • 1896 Views
  • 4 replies
  • 1 kudos